What does it mean to have general counsel on call for small to mid-sized companies without an in-house legal team?

Having general counsel on call means having an external attorney acting as the chief legal officer for the company, providing all necessary legal services without being an employee. This arrangement offers benefits such as proactive risk management, clean deal execution, and the freedom for owners to focus on business growth rather than legal matters.

How does the relationship typically start with a company seeking general counsel services?

The relationship usually begins with handling a simple issue to test compatibility and establish shared values regarding proactive legal services. From there, the attorney may gradually expand services to cover various legal aspects of the business, such as leases, contracts, employment matters, and succession planning. This approach allows for proactive risk management throughout the organization.

What are the common day-to-day questions that business owners seek advice on from their external general counsel?

While contract-related queries were prevalent in the past, the focus has shifted towards employee-related issues in recent years. Business owners often seek guidance on keeping employees motivated, addressing disciplinary matters, and navigating evolving workforce dynamics. Access to resources and memberships in organizations like SHRM help in addressing HR challenges effectively.

How does an external general counsel balance providing practical business advice with ensuring legal protection for the client?

Balancing practical business advice with legal protection involves leveraging the attorney's business experience to highlight the impact of legal decisions on the client's bottom line. By harmonizing legal advice with business goals and offering a sounding board for key decisions, external counsel can help clients make informed choices that align with their company's objectives.

What are the significant benefits of consistent legal oversight compared to hiring different lawyers for specific issues as they arise?

Consistent legal oversight offers accessible, proactive, and customized legal advice tailored to the company's evolving needs. By understanding the client's current situation, growth objectives, and risk tolerance, external counsel can provide strategic guidance to enhance the client's chances of success amidst changing economic conditions and operational challenges.

Are there specific local laws or contract rules in Pennsylvania that businesses should be aware of and have legal counsel review before signing agreements?

Pennsylvania's unique jurisdiction includes ordinances in certain counties and cities, such as Pittsburgh and Philadelphia, regulating employment practices like setting salaries and providing paid sick leave. Understanding and complying with these regulations are crucial to avoid legal difficulties. Additionally, recent legislation like the Crown Act protects against discrimination based on hairstyles and textures, highlighting the need for legal awareness.

How does external general counsel ensure effective communication and responsiveness to make clients feel integrated into the legal team?

External counsel maintains responsiveness through various communication channels like email, phone calls, client portals, and virtual meetings. Despite technological options, in-person meetings remain valuable for effective communication and building client relationships. Flexibility in scheduling and prompt responses contribute to a collaborative and supportive client-attorney relationship.

What is the best approach for a business owner to start building a relationship with legal counsel and understand the associated cost-benefit?

Business owners can start by recognizing the value that legal counsel brings to their business, viewing legal fees as an investment in growth and revenue increase. Engaging lawyers in tasks like reviewing collection policies can positively impact the bottom line with minimal effort. Understanding the cost-benefit of legal services and aligning legal strategies with business goals can lead to successful collaborations with external counsel.